Frequently Asked Questions.

We look forward to welcoming you to our 2025 Lexus Urban Polo events.

For further information about our events view our FAQs below, or contact us for any additional questions.

Tickets

  • Our event opens at midday and finishes at 8pm, with last drinks being served by 7.30pm.

  • A Peroni Polo Lawn GA ticket gives you access to the GA area, cash bar, and music stage.

  • The Veuve Clicquot Solaire Champagne Terrace Platinum, Gold & Silver tickets give you exclusive access to the VIP Champagne Terrace zone AND the Peroni Polo Lawn GA area. VIP Platinum Tickets (tables of 10) give you reserved seating in a roped-off zone, with premium viewing and include 3 glasses of champagne and all day canapes. Gold tickets include 3 glasses of champagne and all day canapes. A Silver ticket includes all day canapes and access to the VIP Bar. Please refer to the ticketing page for more details.

  • Our private marquees are the most popular option for larger groups of attendees and are suitable for corporate entertaining or groups of friends/family. Marquee holders are given exclusive access to the private marquee area including the promenade walkway and a package which includes a marquee, furniture, picket fencing, umbrellas and a full catering package. The F&B offering includes several courses and a selection of champagne, fine wines, beer and non alcoholic drinks.

    Private marquees are variable and start from $451+GST per person.

  • You can purchase all tickets HERE. If you wish to make an enquiry about our Private Marquees first, please contact us at: info@urbanevents.co.nz for further information.

  • Ticket prices vary depending on the type of ticket and when you purchase them. Please head to our ticketing page here for pricing.

  • Yes, if you purchase a ticket for one of our Polo events and the event is postponed or cancelled, you will either receive a refund or your ticket will be transferred automatically to the new event date. You do not need to be reissued with another ticket as the new details are coded into the barcode on your existing ticket.

  • Our Polo events are all weather events, please refer to our insurance policy should the event not proceed. We recommend you check your local weather report and dress for the occasion.

Event Info

  • We have two Urban Polo events in New Zealand and in Singapore. Our New Zealand events are held at the the spectacular Auckland Domain click here for the exact location - entry via George Street; and the beautiful Bob Deans Field at Hagley Park click here for the exact location - entry via Armagh Street or Riccarton Avenue.)

    Our Singapore event is in the central city for more info click here..

  • Yes, the Lexus Urban Polo is a licensed R18 event, therefore no children or anyone under 18 years of age will be permitted into the event. (Dependent children are permitted) Please remember to bring your ID, as you may be asked for it by security upon entering the grounds.

  • The Lexus Urban Polo events for 2024 will be held on Saturday 10th February at Hagley Park in Christchurch, Saturday 9th March at the Auckland Domain in Auckland. We will announce our Tauranga event date and location soon. Please sign up to our Newsletter database to receive updates on our announcements.

  • For Polo Lawn and VIP Champagne Lawn ticket holders, please bring your digital ticket (you will be given a wristband on entry), photo ID, sun protection and an bank or credit card to purchase F&B. For private marquee guests bring your digital ticket and you will receive a wristband at the gate, photo ID and sun protection. Umbrellas ARE permitted at our event. You are welcome to bring an empty drink bottle to fill with water, however please refrain from bringing in your own F&B. Any alcohol purchased outside our event is STRICTLY PROHIBITED from being brought into our event and will be confiscated.

  • The following items cannot be brought into the event: alcohol or illicit substances, food (unless you have specific dietary requirements) tents, tables, chilly bins, glassware, cutlery, sharp knives, unsealed plastic bottles, professional cameras (small cameras are permitted) or anything that could be used as a weapon. All bags will be searched on entry by security staff and any contraband will be confiscated and disposed of.

  • Only if you wish to. This will be scanned at the entry gate. Alternatively, you can present your ticket on your phone for scanning on entry. If you purchased a ticket for a previously cancelled event and did not receive a refund, your ticket is automatically valid for the new date and does not need to be reissued.

  • Sorry, no. You will need to find general parking close to the event or use other means of transportation. We recommend using public transport, taxis or use a ride sharing service, eg. Uber. We strongly advise against driving if you are intending to consume any alcohol at our event.

  • Our event is from 12noon-8pm. Bar service finishes strictly at 7.30pm. Our gate usually opens at 12noon however please check your ticket or our website for updates in the event that our opening and closing times have changed. If you have purchased a ticket through our ticketing partner, you will receive notification of any changes to the event, eg venue, date or time changes. We recommend you DO NOT unsubscribe to our event ticketing emails, if you do opt to remove your con tact details from marketing email we still reserve the right to email regarding information that is event specific.

  • No, there are strictly NO PASSOUTS permitted at the event, so please ensure you bring in everything you need for the day. In the event of an emergency situation requiring a pass out, our staff will assess the situation and make a decision at the time.

  • No, you cannot bring your own alcohol into the event. This event is a licensed event with food, alcohol, soft drinks, and water available for purchase. Any contraband will be confiscated. Water taps will be provided free of charge.

  • No, you cannot bring your own food into the event (unless you have specific dietary requirements). This event is a licensed event with food, alcohol, soft drinks, and water available for purchase. Any contraband will be confiscated. Water taps will be provided free of charge.

  • Yes, our staff will be happy to help at any stage. Please email us at info@urbanevents.co.nz to discuss your options.

  • No, dogs and other pets are not permitted to attend the event (guide and disability dogs excepted).

  • Summer smart casual with clean looks and sharp detailing is the order of the day. Our stylists suggest:

    For the ladies, flowing dresses or tailored pants and wedges/sandals are the norm (stiletto heels are best left at home), a summer hat, headband, scarf or accessory can be an excellent way to finish off an outfit.

    For the gents, a tailored shirt matched with dress shorts or chinos, together with loafers or boat shoes achieves a polished yet casual look for the day.

    Sunglasses are a must-have accessory for a sunny day.

    A smile.

  • If you can no longer attend our event, you are welcome to re-sell your ticket through our ticketing platform Flicket. Please click on the ticket link you received at the time of purchase and follow the prompts. Fees will apply.

    For Private Marquee tickets - please contact your host directly.

Urban Polo 101

  • F3 Polo® ; Here are the key things you need to know to understand the game of F3 Polo:

    There are two teams with 3 players in each team (regular polo has 4 players)

    Each game runs for 25 minutes, consisting of four chukkas (or quarters) where horses can be changed for the next chukka.

    The aim of the game is to score the most goals, one goal is equal to one point.

  • There are several differences between F3 Polo and traditional polo:

    Less players (three vs four for traditional polo)

    The polo field is smaller - 170m x 60m vs 274 mx 183m for traditional polo.

    The game is shorter - 25 mins vs 40 mins for traditional polo.

    Simplified rules

    Faster paced

  • Here are the key things you need to know about the teams:

    Each team consists of three players.

    There is one attacker at the front, one defender at the back and one centre.

    Each player has a handicap (like golf) which is called a ‘goal rating’ and ranges from -2 to 10, with 10 being the highest. Only 30 players worldwide have ever been rated a 10!

    A game consists of two teams who have the same total goal rating. The goal rating of players within the team can differ, for example you can have two teams with a team total of 7, one team consists of players with ratings of 1, 1, 5 and the other team consists of players with ratings of 0, 2, 5.

  • If you have been inspired by the Lexus Urban Polo events and would like to try polo for yourself, reach out to us at info@urbanpolo.co.nz for further information.